Contact Us

Due to extenuating circumstances, Canada Post is operating with a limited complement of customer service agents.  Please be assured this does not affect mail delivery.  As a result, we are able to perform only urgent and critical services on a limited basis.  For optimal service, please use the tools on this website to find a postal code, track a package, and check on delivery status.  You may also contact your local Post Office. We appreciate your understanding and look forward to resuming full customer service very soon.

Phone Support

Monday to Friday 8:00 am to 7:00 pm Eastern Standard Time

At this time we will be offering limited phone support for urgent and critical services only.

• General Information 1-866-607-6301 (Outside of Canada 1-416-979-8822)
• VentureOne 1-877-262-5762
• Philatelic 1-800-565-4362
• epost 1-877-376-1212
• Money Order Verification 1-800-563-0444
• The Postal Shop 1-866-476-8292
• Online Business Centre 1-866-511-0546
• Electronic Shipping Tools 1-866-511-0546
• PosteCS 1-866-511-0546
• Telecommunication Devices for the Deaf 1-800-267-2797

Commercial Service Network

• General inquiries

Email Support

We regret that we are unable to offer support via email at this time.

Contact Us By Mail