Innovative companies have started to think of their bills, invoices and account statements as regularly scheduled one-on-one meetings with each of their customers. By redesigning their statements, these companies are changing the way they approach these meetings and are making the most of the time spent with each customer one-on-one.
A Great Statement can:
Increase revenues through targeted cross-sell and upsell messages
Decrease overhead costs by reducing call volume to call centres
Improve cash flow by shortening payment cycles
Improve the overall customer experience by communicating the information your customers want in a clear and concise way
Enhance brand awareness
Build customer loyalty
Canada Post is pleased to provide the tools and resources our customers need to get the most out of their transactional documents, and to transform their customer statements into powerful communication tools. If you would like more information on Great Statements and how they can benefit your company and improve your customer communications, please contact your Canada Post account executive, or
contact us directly.
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