- What is Unaddressed Admail Express Order Entry?
Unaddressed Admail Express Order Entry provides the benefits of Canada Post's Electronic Shipping Tools from the security of your Corporate website or the Canada Post website (refer to Question 4 for more information). It is a fast, free and convenient way to target, prepare and pay online by credit card for your Unaddressed Admail Orders in 4 easy steps. Unaddressed Admail Order Entry gives you the best possible price and also entitles you to a 2% automation incentive when you use the automatically generated bar-coded container labels and documents.
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- What is the Electronic Shipping Tool (EST) software and how does it benefit users?
EST is a suite of tools that automate the preparation and processing of Statements of Mailing and Manifests for mailing with Canada Post. For the user, EST reduces paperwork, saves time and improves billing/transaction and provides access to incentive rates and any potential volume discounts. EST software is free for Canada Post commercial customers. Register online by completing the User ID and password request form from the On-line Business Centre at www.canadapost.ca/obc_form
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- How does someone register for Unaddressed Admail Express Order Entry?
Via your Corporate website
You do not need to register to use Express Order Entry via your Corporate website however, you must be an Authorized User of the Unaddressed Admail Agreement your organization has with Canada Post. Only your organization can provide you with access to Unaddressed Admail Express Order Entry. If you encounter a login page, contact your web master for terms of use.
Via Canada Post's website
To register to use Express Order Entry via the Canada Post website complete the User ID and password request form at www.canadapost.ca/obc_form Please note, you must qualify for credit card as a method of payment with Canada Post to access this EST solution.
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- How does someone obtain Express Order Entry via their Corporate website?
Customer's interested in Express Order Entry via their Corporate website must:
- Be able to provide access to the secure Canada Post server via a company intranet site or secure Internet website.
- Hold, or be eligible to hold, an Unaddressed Admail Agreement with multiple users at a minimum of 20 discreet physical locations, such as branches, franchises or subsidiaries whose combined Unaddressed Admail volumes will total a minimum 100,000 Items annually.
- Other qualifications may be applicable.
Canada Post will provide Customers with a unique Smart Link, (URL) based on each organization’s needs. These links are to be added to the host company’s intranet site or secure Internet site, providing the company's Authorized Users with quick, easy, secure access.
Persons interested in Unaddressed Admail Express Order Entry should contact the individuals within their parent company who are responsible for their Unaddressed Admail Agreement with Canada Post to convey their interest in this application. Parent companies wanting to provide access to the application and who meet the criteria are welcome to contact us to enquire about this opportunity. Customers meeting the criteria can email us at: uam.msa@canadapost.ca
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- Why should someone use Unaddressed Admail Express Order Entry?
Unaddressed Admail Express Order Entry was developed in recognition of the need to facilitate the transition to electronic Order entry and provide alternatives to customers who do not require the more complex features and options of the fully featured EST.
In order to maintain and access their Unaddressed Admail contracted prices, Customers will have the following alternatives available to them. NOTE - some qualifications and criteria may determine which version is offered.
- Fully Featured EST provides access to contract and non-contract prices, provides an additional 2% automation incentive when all the bar-coded documents are used, enables customers to track their mailings through Track a Mailing via the On-line Business Centre and billing is available to qualifying customers.
- Unaddressed Admail Express Order Entry provides access to contract prices, provides an additional 2% automation incentive when all the bar-coded documents are used, credit card payment is the only method of payment available to customers qualifying to use credit card as a method of payment.
- SOM Only provides only the Order (Statement of Mailing) and is ideal for customers who prepare all the required documentation themselves. It also provides access to contract and non-contract prices and billing is available to qualifying customers.
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- Who can use Unaddressed Admail Express Order Entry?
Express Order Entry via your Corporate website can be used by any Authorized User of the Unaddressed Admail Agreement in effect between your organization and Canada Post and that organization must have met the criteria to provide access to the tool.
Express Order Entry via the Canada Post website can be accessed by any Unaddressed Admail customer who has an OBC User ID and password and qualifies for credit card as a method of payment with Canada Post.
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What are the key features and benefits of Unaddressed Admail Express Order Entry?
The key features of Unaddressed Admail Express Order Entry include:
Ease of use:
- Four easy steps
- User-friendly interface
- Help screens and help at each field on the online form
Simple Order creation and payment:
- Zero in on your target as Unaddressed Admail Express Order Entry provides for selection of one delivery installation (all associated FSAs) per Order
- Orders can be completed quickly
- Allows for split walks. Customers requiring to do partial, downstream or version specific mailings must use the fully featured version of EST
- Respects Consumers' Choice
- Allows for selection of one of the three available weight steps: up to 50g, over 50g up to 100g, and over 100g
- Provides the deposit location address and also allows the user to select an alternate deposit location and calculates the appropriate transportation charges
- Quick and easy online credit card payment. No bills to worry about.
In addition to the above, Express Order Entry via the Canada Post website allows for the selection of Householder Counts Data for either Consumer's Choice or Total Points of Call Data.
The key benefits of Unaddressed Admail Express Order Entry include:
Accurate and cost effective:
- Automatically applies the appropriate contract price and a 2% automation incentive.
- Consolidation of volumes means better prices for all users under the same Agreement
- Calculates the transportation fees (if applicable)
- Access to current or pending online Householder Counts data
- Access to online Postal Code Look-up
- Use of FSA and on-line Letter Carrier walk maps
- Provides automatically generated bar-coded documents including - copies of the Order (Statement of Mailing) one of which is your receipt, Unaddressed Admail Delivery Slip (ADS) and container label(s)
- The bar-coded documents further improve delivery quality and provide the ability for customers to track their mailings through Track a Mailing via the On-line Business Centre.
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- Where can a user get help with Unaddressed Admail Express Order Entry?
Unaddressed Admail Express Order Entry provides help via:
- Online help text within the application. Click on Express Order Entry Help on the top of the navigation bar
- Field level help within the application. Click on the question mark next to the field you need help with
- Email support. If help is still needed, send your request to Contact Us
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- Can a user bookmark Unaddressed Admail Express Order Entry?
Yes you can bookmark Unaddressed Admail Express Order Entry. Add the link to your list of favorites for quick and easy access.
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- Can a user access Express Order Entry via their Corporate website from their home?
Yes, a user can access Unaddressed Admail Express Order Entry provided they do so via their organization's secured website or intranet site.
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- How does a user pay for the Order when they use Unaddressed Admail Express Order Entry?
When you use Unaddressed Admail Express Order Entry, the amount of your Order is automatically calculated and payable online by credit card. Users simply input their credit card information on the required screen and their credit card will be charged the indicated amount.
Please note that Order information provided to Canada Post is subject to verification. If Items actually presented to Canada Post are inconsistent with the information provided (volumes, weights, etc.) the price will be adjusted and any adjustment will be automatically applied to your credit card.
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- Is a receipt provided for Items paid using Unaddressed Admail Express Order Entry?
Yes, one of the automatically generated Orders (Statements of Mailing) is a receipt for the user's records. They will also receive their credit card statement indicating the transaction.
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- How does Unaddressed Admail Express Order Entry know what price to apply to an Order?
Express Order Entry is a simplified version of Canada Post's Electronic Shipping Tools software which via the Online Business Centre login verifies and enables the user to create Orders for Unaddressed Admail and automatically applies the correct price.
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- Is there a cost to sign up for Unaddressed Admail Express Order Entry?
Unaddressed Admail Express Order Entry is a free tool provided to qualifying Canada Post Customers to enable them to prepare Unaddressed Admail Orders that are destined to one delivery area.
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- How can a user order container labels for Unaddressed Admail mailings?
If you are dropping off your mailing using a box or a Canada Post mailbag you will need to attach the container label, which is automatically printed when you use Unaddressed Admail Express Order Entry.
- If you are using a box, the container label can be printed on regular paper and glued or taped to the box or you may order adhesive labels (533-086-612).
- If you are using a Canada Post mailbag, the label can be inserted into a vinyl label holder. To order vinyl label holders, contact a Canada Post Representative at 1 800 260 7678 with your customer account number (as indicated on the Order, Statement of Mailing) and request the required quantities of vinyl label holders (#SO-54) and the nylon tie-on straps (#200-12-080) be sent to you.
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- Where can a user get an explanation on some of the terms they see on the screens in Unaddressed Admail Express Order Entry?
For an explanation of terms on the screens, refer to the Unaddressed Admail Express Order Entry glossary.
For further information
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CHANGES AFFECTING UNADDRESSED ADMAIL AS OF MAY 16, 2005
- What changes are affecting Unaddressed Admail as of May 16, 2005?
Consistent with other Communication Business services, as of May 16, 2005 Electronic Shipping Tools (EST) will become mandatory to access contract prices for Unaddressed Admail. Additionally, as of that date manual Orders (Statements of Mailing) for Unaddressed Admail will be subject to the following depending on their location of deposit:
| Access to contract price when using a manual Order |
NO |
NO |
| Access to billing when using a manual Order |
YES** |
NO |
| Must be paid at time of mailing |
NO** |
YES |
| Volumes contribute to annual volume commitment when using a manual Order |
YES |
NO |
| Manual Order processing fee applies |
YES |
NO |
* applies to Retail Outlets and Depots currently accepting Unaddressed Admail
** if customer qualifies for billing with Canada Post
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- If customers want to maintain their Unaddressed Admail contract prices, payment options and volume commitments, what are their alternatives?
Customers wishing to maintain their Unaddressed Admail contract prices, payment options and volume commitments will be required to prepare and submit their Orders (Statements of Mailing) using Canada Post's Electronic Shipping Tools (EST) software. With EST customers:
- have access to applicable contract prices
- continue to have mail volumes contribute to their annual volume commitment
- are not subject to the manual Order processing fee
- have access to the automation incentive
- have the ability to track their mailing, and much more.
EST is a suite of tools that automate the preparation and processing of Orders (Statements of Mailing) for mailing with Canada Post. For the user, EST reduces paperwork, saves time and improves billing/transaction accuracy and provides access to potential automation incentives. Electronic Shipping Tools software is free for Canada Post commercial customers.
EST is more flexible than ever. Depending on the nature and scope of their mailings, customers can choose from three different online versions to automate their Unaddressed Admail Orders (Fully featured, SOM Only, and Express Order Entry).
|
Large mailings that are
|
Fully Featured |
Desktop and online via Canada Post's website |
- prints all required bar-coded labels and documentation
- deducts a 2% automation incentive
- provides billing options as applicable
- volumes contribute to annual volume commitment
- access to Track a Mailing
|
Smaller mailings that are
- infrequent, and
- mailer creates their own documents and container labels
|
SOM Only |
Desktop and online via Canada Post's website |
- prints Order (Statement of Mailing) only
- provides billing options as applicable
- volumes contribute to annual volume commitment
|
| Targeting one specific delivery area in four easy steps |
Express Order Entry |
February 20/05 Online via customer's corporate website* or April 18/05 Online via Canada Post's website |
- prints all required bar-coded labels and documentation
- deducts a 2% automation incentive
- easy online credit card payment**
- volumes contribute to annual volume commitment
- access to Track a Mailing
|
* for customer meeting certain criteria, details at www.canadapost.ca/est_uam
** some exceptions apply
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- Why is Canada Post making EST mandatory for Customers to access their Unaddressed Admail contract prices?
Canada Post is making Electronic Shipping Tools mandatory to access Unaddressed Admail contract prices in order to reduce the cost of processing manual Orders, as well as to be consistent with all other Communications Business services.
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- What is the Electronic Shipping Tool (EST) software and how does it benefit users?
EST is a suite of tools that automate the preparation and processing of Orders (Statements of Mailing) and Manifests for mailing with Canada Post. For the user, EST reduces paperwork, saves time and improves billing/ transaction accuracy and provides access to potential automation incentives. Electronic Shipping Tools software is free for Canada Post commercial customers. Customers can register online by completing the User ID and Password Request Form from the Online Business Centre at www.canadapost.ca/obc
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- Where can a customer obtain more information about Electronic Shipping Tools (EST)?
Customers can obtain more information and registration details about EST online at www.canadapost.ca/obc
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- Where can a customer obtain more information about Electronic Shipping Tools (EST) as it relates to Unaddressed Admail?
Customers can obtain more information and demostrations about various EST solutions for Unaddressed Admail online at www.canadapost.ca/est_uam
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- When were Unaddressed Admail customers first notified of Electronic Shipping Tools (EST) becoming mandatory to access contract prices?
Customers who have an Unaddressed Admail Agreement and their Authorized Users were first notified of EST becoming mandatory to access contract prices in July 2004. This change was scheduled to take effect on January 17, 2005 however in order to provide our customers sufficient time and adequate tools to adapt to submitting automated Orders (Statements of Mailing), in January 2005 we advised customers that we were "waiving" (delaying) the requirement of using the Electronic Shipping Tools (EST) to access Unaddressed Admail contract prices until further notice.
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- When were Unaddressed Admail customers first notified that they would have to pay for manual Orders (Statements of Mailing) at the time of mailing?
Customers who have an Unaddressed Admail Agreement and their Authorized Users were first advised that manual Orders would be subject to payment at the time of mailing in a letter sent early January 2005. An excerpt of the letter follows below. All customers will be sent a notification in April advising the changes are effective May 16, 2005.
Excerpt from the January 2005 letter to customers:
"In order to provide our customers sufficient time and adequate tools to adapt to submitting automated Orders, we are "waiving" the requirement of using the Electronic Shipping Tools (EST) to access Unaddressed Admail contract prices on January 17, 2005, until further notice. This is a change from what was previously communicated in the letter we sent you in July. In keeping with our commitment, once a new implementation date has been set, we will provide you with advance notice. At that time, we will also be introducing processing changes for Orders that continue to be inducted manually at a Retail Outlet or Depot:
- Payment will be due on induction (billing will not be offered for Manual Orders);
- Volumes inducted using a manual Order will no longer be applied toward your Unaddressed Admail annual volume commitment;
- There will be no $5.00 Manual Processing Fee."
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- Why should customers automate their Orders (Statements of Mailing) by using Electronic Shipping Tools (EST)?
Effective May 16, 2005, manual Orders (Statements of Mailing) for Unaddressed Admail will be subject to non-contract prices. Additionally manual Orders may be subject to the following:
a. Mail Items deposited using a manual Order will not contribute to a volume commitment (annual or otherwise)
b. payment in full, is required at the time of mailing (cash or cash equivalent)
c. payment of the $5.00 manual Order processing fee may be applicable depending on where mail is dropped off.
Alternatively, customers can prepare and submit Orders using Canada Post's Electronic Shipping Tools (EST) software (refer to Q2 for more details).
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- If customers don't have access to credit card as a method of payment, what other options are available?
To replace the credit card, a new self-serve, online payment option was introduced in January 2005 in the Manage My Accounts section of the On-line Business Centre. Customers simply select the invoices or transactions they want to pay from the convenience of their computer and their payment will be withdrawn from their bank account and applied to their Canada Post account on the next business day.
Customers who currently use pre-authorized credit card to simplify account reconciliation and eliminate late payment fees, may be interested in Pre-authorized Bank Payment. With this service, payment for invoices will be withdrawn directly from the customer's bank account instead of charged to their credit card on the due date of the invoice(s).
- To take advantage of the pre-authorized payment service, customers can complete the form available from www.canadapost.ca/caf
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