Key Support Documents

Incentive Lettermail 2008 Customer Guide
This is the 2008 version of the Incentive Lettermail Customer Guide, effective January 14, 2008.

2008 Incentive Lettermail Price Sheet
Provides the prices that apply to Incentive Lettermail, effective January 14, 2008. Note that for the second consecutive year there was no price increase for the up to 30g weight categories for Standard Short and Long (S/L).

2009 Incentive Lettermail Customer Guide
This is the 2009 version of the Incentive Lettermail Customer Guide, effective January 12, 2009.

2009 Incentive Lettermail Price Sheet
Provides the prices that will apply to Incentive Lettermail, effective January 12, 2009.

Surcharge Details
Based on customer feedback, Canada Post has developed a new framework for the application of mailing anomaly surcharges that is fair and consistently applied across the Direct Marketing and Transaction Mail services.

This document provides details in three sections:

• an overview
• changes to adjustments as they relate to the machine read rate acceptance level for incentive rate services where machine processing applies
• details of the new surcharges price structure

Incentive Lettermail Mail Preparation & Presortation Guide
Describes the requirements for mail preparation and presortation of Incentive Lettermail.

Canada Postal Guide
Contains detailed information on products and services offered by Canada Post, including to the U.S.A. and International destinations.

Canadian Postal Standards
Guidelines primarily intended to assist mailers and their suppliers to prepare items which will have the physical characteristics necessary for effective processing by Canada Post's automated mail processing systems.

Addressing Guidelines
Provides you with information on how to properly address an envelope.

Address Accuracy Program
The Address Accuracy program is designed to encourage mailers to accurately address mail. At this link you will find additional details and various reference tools on the Address Accuracy Program as well as a listing of software that are available to validate and/or correct mailing lists to Canada Post requirements.

Lettermail National Presortation Schematic (LNPS)
The National Presortation Schematic (NPS) is a set of tables that indicates how FSA's are consolidated through CPC's mail distribution network.

Recognized Presortation Software
Various software packages are available to assist mailers in meeting any presortation requirements for mailers who utilize recognized presortation software may take advantage of presort incentive prices. A list of recognized presortation software is available at this link.

Electronic Shipping Tools User Guides
Contains details on the Electronic Shipping Tools software.