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Publications Mail™ Customer Guide
Effective January 14, 2008
Important Updates
for January 2008
The following table provides a list of the significant changes made to this Customer Guide, along with the associated link to the modified section.
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NOTE :
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References to the following terms have been modified for consistency throughout the Customer Guide: |
- Short and Long or (S/L) modified to: Short and Long (S/L)
- Oversize or (O/S) modified to: Oversize (O/S)
Table of Contents
1 | Service Overview |  |
1.1 | The Purpose of This Publications Mail Customer Guide |
This Customer Guide has been designed to give Customers detailed information needed to get the most from Canada Post’s Publications Mail service.
This Customer Guide forms part of the Agreement between the Customer and Canada Post. It explains the qualifications and other terms and conditions under which this service is provided.
Customers should ensure they are using the most current version of the Customer Guide and other applicable documents, which are posted on the Canada Post website. See in particular, www.canadapost.ca/postalservices for key documents.
It is the Customer’s obligation to meet all the requirements outlined in the Publications Mail Agreement.
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NOTE :
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Some words and expressions used in this document have a specific meaning. Please refer to section 1 “Definitions” of the General Terms and Conditions for the definition of specific terms referenced throughout this document and this Agreement. |
1.2 | Publications Mail Terminology |
For the purpose of this Customer Guide, the following terms refer specifically to Publications Mail.
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separate enclosure (normally a single sheet or overcover used to provide the recipient’s address for delivery purposes), which is either attached to the outside of the publication or enclosed as an outsert with the host publication in a wrapper |
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may contain advertising or a promotional message and a response mechanism, such as a Business Reply Mail™ item |
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must not be personalized with more than the address block information of the addressee |
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a thin collection of unbound or stapled or press-pasted printed pages displaying a sampling of products or services for sale, which may include prices and item numbers |
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must not be perfect bound or similar to perfect bound |
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must not contain the word “CATALOGUE” or “CATALOG” |
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should not have an index or table of contents |
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an advertising piece that is formatted to look like a newsletter or other host publication in order to attract a reader’s attention |
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must be clearly identified as “ADVERTISING”, “ADVERTORIAL” or “PROMOTIONAL” (or similar wording) on the front page/cover, otherwise it may be treated as a co-packaged publication and priced accordingly |
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the initial weight step for pricing purposes, i.e., up to 100 grams for Machineable and NDG and up to 200 grams for LCP |
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less than a single use of a cosmetic product sealed and attached to a page or to another acceptable enclosure in a way that does not substantially increase the thickness of the page or enclosure |
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a collection of printed or manuscript pages sewn or glued together along one side and bound between rigid boards or flexible covers, which is published or intended for publication |
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published books normally contain an International Standard Book Number (ISBN) |
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a thin collection of unbound or bound printed pages between flexible covers whose content is related to the editorial content of the host publication |
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booklets must not adversely affect the ease of handling of the item |
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pages that are sewn, stapled or glued together |
Bundle of Unaddressed Copies
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two or more copies of the same host publication (and any enclosure) wrapped or tied together in a bundle for delivery to a news dealer or other bulk receiver at a single address |
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a law enacted by a legislature or made by a local authority to regulate its own affairs |
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bound printed matter containing a listing of items arranged in alphabetical or systematic order with details of products or services for sale and which may include prices and item numbers
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catalogues typically contain an index or table of contents and/or the word “CATALOGUE” or “CATALOG” |
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completely enclosed in a secure plastic wrapper, which is transparent or has a transparent window clearly displaying the required addressing and identifying information |
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printed matter of bound or spiral-bound pages comprised of an alphabetical or classified listing of names, addresses and/or other data, usually with an index and often with page tabs |
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enclosures must not adversely affect the ease of handling of the mail item |
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a book of reference or a guidebook that provides specific detailed information or instructions on a particular subject for use by a practitioner or operator |
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a newspaper, magazine or newsletter that is mailed as the primary Publications Mail item under a valid Agreement number |
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the descriptive basic or detailed information about the publication required for proof of payment and processing, including for the return of undeliverable Publications Mail items |
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editorial and/or advertising printed matter or promotional material enclosed within, or attached to, the pages or covers of a host publication |
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the part of the editorial space of a publication where staff members are identified as well as information, such as subscription rates, frequency and place of publication |
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completely enclosed in a secure non-transparent envelope or plastic wrapper |
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the table within Letter Carrier Presort software which identifies distance-based pricing structure |
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it is based on the National Presortation Schematic |
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editorial and/or advertising printed matter or promotional material enclosed with, but not attached to, a host publication in a wrapper or envelope |
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one side of a printed sheet or leaf |
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containing the name of the addressee (person the item is being sent to) plus one other piece of information relating to that individual |
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types of personalization include: address, unique membership number, account balance, points record, financial information, purchase history |
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with the exception of a renewal notice, a personalized enclosure is not accepted in Publications Mail; it could be co-packaged as either Addressed Admail or Lettermail, if applicable |
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address carriers must not be personalized with more than the address block information of the addressee |
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the base price for the service option that is applied to the difference between the actual volume and the minimum volume required in a mailing |
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a Promotional/Novelty Item may be an actual product provided that it is intended as a trial to be used, displayed or worn by the reader of the publication |
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if more than one identical paper or paper-like promotional item (e.g., brochures, maps) is enclosed with one host publication, then the Sample and Promotional/Novelty price will be applied to the collection of those items |
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an official document used to authorize one person to act for another |
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a document providing authority/power to act for another specifically for voting purposes |
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the number assigned by the Department of Canadian Heritage (DCH) to indicate eligibility for the Publications Assistance Program (PAP) |
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printed notification, which may be personalized, to a subscriber about the status of the subscription and options for renewal of the host publication |
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renewal notices may also contain subscription offers for the host publication or other publications or may be for renewal of request subscriptions |
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a printed document that describes the findings of some individual or group on a single subject |
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trial or trial-sized item or specimen intended to indicate the nature of the product |
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may be an actual product provided that it is intended as a trial to be used, displayed or worn by the reader of the publication |
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scent strips and beauty seals are not considered Samples and are priced and weighed with the host publication |
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a portion of a page or of an acceptable enclosure that is impregnated with a fragrance (less than a single use) in such a way that the scent cannot be released during normal postal handling |
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a special annual edition/issue of the host publication provided as an editorial service to the specific market served by the host publication and included in its annual editorial schedule |
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it is comprised of printed matter of bound pages whose format is similar to the host publication, including a cover that is prominently “branded” with the title logo of the host publication and the words “SOURCE GUIDE” or “BUYER’S GUIDE” |
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may contain an alphabetical or classified listing of names, addresses and/or other data, and must contain editorial and advertising relating to the host publication |
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magazine and tabloid formats may be combined as long as the host publication and enclosure(s) are of similar dimension to ensure ease of handling of the item |
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spiral binding may be accepted as long as it is wrapped or overcovered (to appear perfect bound) to ensure ease of handling |
supplemental (supplementary) mailing
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a questionnaire that seeks to gather information or opinions |
transcript of proceedings |
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