It's all about great service
SmartFlow™ services from Canada Post can manage your entire customer communications process for you - whether it's bills, invoices, business reply cards, applications, questionnaires or simple correspondence - and whether they're outgoing or incoming. It's an end-to-end solution that results in greater efficiency and cost savings in your document process. And better service experience for your customers.

Document processing made easy
SmartFlow™ Document Management Services is made up of a number of services, all related to the management of the communications flow between you and your customers:

• SmartFlow™ Send
  It all comes down to service. Now you can communicate with your customers in the channel of their choice.


• SmartFlow™ Recover
  Turn Undeliverable mail into valuable information. Manage costs better on follow-up mailings.


• SmartFlow™ Respond
  Get the information you need, faster. Complete the communications cycle quickly and efficiently.

Each service can be tailored to address your company's specific needs. Together, these services can improve your document processes, making it as easy and efficient as possible to manage the flow of your customer communications process.

For more information
To find out more about how SmartFlow™ Document Management Services can work for you, please contact us directly.