It all comes down to service

Now you can communicate with your customers in the channel of their choice
Today many consumers are moving to online communications but they probably still only represent a portion of your overall customer base. So how do you address the needs of this growing segment of customers without adding significant operating costs?

SmartFlow™ Send is the answer. It allows you to service customers in the delivery channel of their choice while controlling your costs and increasing the efficiency and effectiveness of your customer communications process.

Bills, invoices, notices, statements, correspondence - no matter what kind of communications you send to your customers, with SmartFlow Send from Canada Post, you can now let your customers choose how they want to receive them.

A unique and innovative service approach
Canada Post transforms your communications from raw or print-ready data into an appropriate form of information. It formats that information and then delivers it in the medium chosen by your customers:

Delivery methods include:

• Mail and courier;
• Electronic delivery through epost™;
• Electronic delivery through email;
• Online through your customer service application;
• Fax.

For more information
To find out more about how SmartFlow™ Document Management Services can work for you, please contact us.