IMPORTANT UPDATES

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Last updated: 2008-04-14

Customers should ensure they are using the most current version of the Canada Postal Guide, Canada Post Prices and other applicable documents, which are posted on the Canada Post website. See in particular,
www.canadapost.ca/postalservices for key documents.

The most significant changes are highlighted with edit marks in the margin. New or modified information appears in red in the CD-ROM and Web versions.

The April 2008 edition replaces all previous versions of the Canada Postal Guide.

Amendments/Corrections - Canada Postal Guide

The modifications and information updates to the Postal Guide are listed in the table below:


Part/Chapter	Updates	Location
ABCs of Mailing	Clarifications throughout table Paying for your item Depositing your item	section 4.2.2.8 “Eggs and Live Animals” section 4.6.3 “Credit Card” and section 4.6.6 “International Reply Coupon” section 4.7.1 “Street Letter Box or Vault Box”
Customer Service	Frequently asked Customer questions	section 2.1 “Redirection”
Non-mailable Matter	Tobacco Firearms Intoxicating beverages	section 4.2 “Tobacco” section 4.3 “Firearms (including imitation and replica firearms)” section 4.4 “Intoxicating Beverages”
Service Standards	Various changes throughout	Service Standards
Parcel Services	Features and Options Depositing your item Various clarifications throughout	Priority Courier™, Xpresspost™, Expedited Parcel™, Regular Parcel™
Change of Address	Identification requirements Deceased persons Expiry or cancellation and restrictions	section 6 “Change of Address Notification (COAN) Form” section 6.1 “Deceased Person” section 7 “Service Features”
Hold Mail	Identification requirements Expiry or cancellation and restrictions	section 5 “Request to Hold Mail Form” section 6 “Service Features”
Lettermail	Various clarifications throughout	Lettermail™
Registered Mail	Bar codes	section 10 “Labels and Documentation Required”
International Reply Coupon	Various clarifications throughout	International Reply Coupon
Money Orders	Introduction of newly-designed Money Orders	Money Orders
Philatelic Products	2008 Stamp Program	section 7 “The Commemorative Stamp Program”
International Destination Listing	Czech Republic, Iran	“Part H: International Destination Listing”

POSTAL SERVICES INFORMATION

Important Updates

International Destination Listing

Mail Preparation & Presortation Guides

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Postal Standards